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Resolved: Issues with telephones - Bayswater and West Streets10 April 2017

The issue on 10 April with Bayswater and West Street Properties telephones has now been resolved. You can contact the teams

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West area service centre temporary closure 29 March 2017

The West Area Service Centre will close for refurbishment from Friday 7 April 2017 for approximately two months. The refurbishment ...

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CityWest Homes to transform customer services27 March 2017

CityWest Homes is changing the way it delivers services to residents to improve, modernise and simplify customer services. The changes follow an independent review into customer services, which ...

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People told to unplug dangerous tumble dryers23 February 2017

Whirlpool has upgraded its warning to owners of faulty Hotpoint, Indesit and Creda machines and warned customers not to use their tumble dryers if they are subject to a recall. Its website says:...

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Sunday Times lists CityWest Homes among UK’s top employers23 February 2017

CityWest Homes, Westminster’s leading housing manager, has been listed at number 54 among the UK’s 100 best companies to work for, in the not-for-profit category by the Sunday Times ...

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Experiencing delays when reporting a repair?31 January 2017

We'd like to apologise to our customers for the delay they have been experiencing lately when contacting the repairs call centre.  We have been receiving a higher number of cal...

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