Heating

There is a communal heating in my block. My neighbour's heating is working, but mine isn't. What can I do?

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If the heating breaks down and I have to use temporary electric heaters, can I get a refund to cover the cost?

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What happens during a poor summer when the communal heating is switched off and my home is frequently too cold?

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Why am I being charged for heating all year round when it is only turned on between October and April?

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As a tenant, can I get a new individual boiler when the current one is old, possibly inefficient, and breaks down frequently?

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When I am out all day and don't leave the heating on, can I just pay for the heating and hot water that I use?

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