Anti-social behaviour

You may want to speak to your neighbour first. They may not even realise that they are causing a problem. If the situation does not improve you should contact your estate office, or if it’s happening out of hours, the council’s noise team on 020 7641 2000. You can also report the noise online. In the majority of cases the estate teams can successfully resolve this type of problem without having to take legal action.

It is very important that you report this, either to your local estate office or, if it is more serious, to the police. You can call the police non-emergency number on 0300 1123 1212 or dial 999 if it is really an emergency. If those causing the noise and disorder can be identified the estate office can take action.

You can read more about how your local estate office will deal with anti-social behaviour problems here.

Unfortunately, there are a few residents who do not take proper care of their environment. We aim to provide excellent cleaning services, but it is not always possible to immediately clean up rubbish that has been disposed of improperly. You should definitely report this problem to your local estate office. If you know the people who are responsible, the information you provide will be treated as a matter of confidentiality and the estate staff will act to resolve the problem.