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CityWest Homes wants to improve services - and we need your help!
It's only by finding out what's going well, and what's going wrong, that we can improve the service that you receive.
Find out more about the -
- new tenant survey - a monthly survey for
people who have signed up for a new tenancy.
- repair survey - a monthly survey for
tenants who've had a repair done in their home.
- STATUS survey - a survey sent to
randomly selected residents once every two years, asking for their
views on housing services. The Government has recently
stopped STATUS surveys whilst they carry out a
review of this area. CityWest will be carrying out a housing
management survey which will be sent out in October 2010.
- housing management survey - a survey sent to all
residents in the years we don't do a STATUS survey, asking for
their views on housing services. Find out about your satisfaction with
landlord services here. Or alternatively you can download
a full copy of the 2009
housing management survey results.
