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Many thanks to everybody who took part in the recent housing
management survey.
Over 2,400 people gave us their views of on our services -
valuable information that we will use to improve the
services we provide.
Overall, the results have improved since the last survey,
particularly regarding opportunities to participate in
management and decision making, taking your views into account, and
grounds maintenance.
Your overall satisfaction with landlord services improved by
3% for tenants (to 74%), and 4% for lessees (to 53%).
Note: Figures in brackets show last year's satisfaction, and
how highly your area was placed.
Alternatively you can download a full
copy of the 2009 results 
If you like to see how your village scored or you want more
information about the results contact us on 020 7245 2204.
We'll be eager to hear what you think about the results so phone us
to have a chat about that too.