Emergency Contacts
 
Please click on the links provided on the right for contact details for your village.
 
Out of hours Emergency Repairs
 
If your repair is an emergency and the estate office is closed you need to contact the out of hours service on 020 7286 7412
 
The following items are classified as an urgent repair:
  • Lift breakdown
  • Block failure of lights.
  • Electrical failure in flat (tenants only)
  • Major leak
  • Loss of heating and hot water between 31 October and 31 May (tenants only)
  • Total Loss of water supply
  • Total or partial loss of gas supply
  • Health and Safety Issues
A contractor should attend and make safe within 2 hours. The repair should then be completed within the following 22 hours.

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Noise Nuisance
If you are suffering from noise nuisance when the estate office is closed you can contact the emergency link office on 0207 286 7412. You can also phone the 24-hour noise patrol team who try to respond to calls within 1 hour. The team can serve legal notices and can obtain warrants to seize equipment such as loud speakers.  You can contact the team direct if you are suffering from noise nuisance on 020 7641 2000

Emergency planning
We have an emergency plan to support the emergency services and to provide welfare and help in the event of a major disaster. Emergency planning advice for businesses in Westminster is also available.

Telephone: 020 7641 7054
Telephone: 020 7641 6000 (outside office hours)
Fax: 020 7641 8717
Email: bblake@westminster.gov.uk
Council Emergency Calls

In case of an emergency during office hours, call the department in charge. Outside office hours call 020 7641 6000.

NHS Direct
For details of local NHS hospitals, GPs, nurse led service, A&E or advice on various medical conditions:
Tel: 0845 4647
Web: www.nhsdirect.nhs.uk

Police
Only dial 999 in an emergency where there is danger to life or a crime in progress. Otherwise call your local station:
Belgravia: 020 7730 1212
Charing Cross: 020 7240 1212
Harrow Road: 020 7289 5030
Marylebone/St John's Wood: 020 7486 1212
Paddington Green: 020 7402 1212
West End Central: 020 7437 1212
Web site: City of Westminster Police 

London Prepared
The London Prepared Web site offers information and advice to Londoners, visitors and businesses on London's preparations for - and responses to - major incidents and emergencies.
London Fire Brigade

Contact information for the London Fire Brigade is available on their Web site.