Publications

You can listen to a selection of our corporate documents in the 'About us' section.

Company | 9 documents

Complaints Policy 2016 .pdf 364 KB View file

CityWest Homes Strategy 2015-2020 .pdf 1 MB View file

Making an impact across Westminster .pdf 4 MB View file

Customer Satisfaction Survey 2015 - Leaseholders .pdf 1 MB View file

Our service standards .pdf 28 KB View file

Sustainability statement July 2013 .pdf 375 KB View file

Annual Customer Satisfaction Survey 2015 - Tenants .pdf 654 KB View file

Single equalities scheme 2015/16 .pdf 897 KB View file

Annual report for residents 2015 .pdf 3 MB View file

Advice | 21 documents

Major works and how they affect you .pdf 445 KB View file

Asbestos guidance for residents .pdf 132 KB View file

Maintenance and building solutions .pdf 154 KB View file

Preparing your household for emergencies .pdf 2 MB View file

Condensation advice .pdf 722 KB View file

Fire safety leaflet for leaseholders .pdf 58 KB View file

Setting up a Residents\' Association .pdf 298 KB View file

Laminate flooring .pdf 547 KB View file

Looking for a home .pdf 292 KB View file

Home contents insurance .pdf 765 KB View file

Cash incentive scheme .pdf 310 KB View file

Electrical safety

CityWest Homes - Prevent a fire .pdf 93 KB View file

A guide to major works .pdf 31 KB View file

Tenant Handbook January 2016

A guide to fire doorsets .pdf 147 KB View file

Dont feed the pigeons .pdf 2 MB View file

Keeping a dog in your flat .pdf 188 KB View file

Welfare reform .pdf 631 KB View file

Lessee handbook Jan 2016 .pdf 921 KB View file

Do a little save a lot .pdf 3 MB View file

Newsletters | 6 documents

City Voice North March 2016 .pdf 430 KB View file

City Voice South March 2016 .pdf 625 KB View file

City Voice West March 2016 .pdf 669 KB View file

March 2016 .pdf 93 KB View file

City Voice Central March 2016 .pdf 610 KB View file

Lessee newsletter Sept 15 .pdf 100 KB View file