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Telephone: 020 7245 2000 After hours / emergency line: 020 7286 7412
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Lessee Services

Welcome to the leaseholder section of our site. Within our pages you will find a guide to the services we provide for lessees and useful links containing helpful information.

Our services

Below is a list of our services. Please select the option you require:

  • Information on service charges
  • Information on major works
  • Assignment packs - buying or selling a leasehold property
  • Are you thinking about subletting your home?
  • Do you want to carry out alterations to your property?
  • Do you want to extend your property?
  • Do you want to extend your lease?
  • Would you like to buy the freehold interest of your block?
  • Do you want to make a buildings insurance claim?

Information and links

Below are links to other pages in our site that you will find useful:

  • Lessees' handbook
  • Publications for lessees
  • Reporting a repair

For more information on leasehold matters try these websites:

The Housing Corporation Regulatory Code and Guidance

The Leasehold Advisory Service (LEASE) various information and guidance, including details of LVT decisions, they also provide a Mediation Service

Commonhold and Leasehold Reform Act 2002

Communities and Local Government - News on leasehold issues

Residential Property Tribunal Service (incorporating the Leasehold Valuation Tribunal (LVT))

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CityWest Homes, 21 Grosvenor Place, London SW1X 7EA
email:   Tel: 020 7245 2000
After hours & emergency line: 020 7286 7412

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