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Moving home

Mutual exchange

The mutual exchange scheme helps tenants to swap homes. Exchanges can be made with another council or registered social landlord tenant.

To move, tenants need to register with HomeSwapper. This is a free online service where tenants can:

• Register the details of your property 
• Specify where you would like to move to

Tenants who are eligible for the scheme will receive details of possible matches. The HomeSwapper website is at www.homeswapper.co.uk.

Tenants who owe us rent or other monies will have to clear any arrears before we approve their request to move. Introductory tenants can only exchange in certain circumstances which their housing officer will explain. We also have the right to refuse a mutual exchange application if action is being taken against the tenant or a member of their household for anti social behaviour.

You can find out more about the different schemes available to Westminster council tenants who wish to move here  

Home Connections

Choice Based Lettings (CBL) is a scheme run by Westminster City Council and has been operating for all priority applicants since November 2004. CBL is provided by Home Connections and eligible applicants can choose where they want to live by bidding for advertised properties on a weekly basis.

For more information about Choice Based Lettings check out the Home Connections website or contact the Housing Options Service on 020 7641 1000 (Monday to Friday 09:00-17:00, except bank holidays).