We work in partnership with Westminster City Council to support you to live as safely and independently as possible. Our aim is to provide the right homes to meet local needs.

We can help with a range of specially designed equipment or minor adaptions to help promote your independence, such as grab rails, shower seats and door intercoms.

If you are a council tenant in Westminster and need adaptions to your home to give you more freedom you can contact the Social Services Customer Services Centre for an assessment.

Call: 020 7641 1175

Demand for adaptations in homes is high so we have to prioritise them. We can only do work immediately if you have the highest level of need. Our occupational therapist will allocate you a priority based on your need and then send the recommendation to our building and property services team. We will try and make sure we get to your adaptations as soon as possible. 

If you are not one of our tenants but require adaptions to your home you may still be able to receive financial help from the Disabled Facilities Grant.

Find out more about support offered by visiting the Westminster City Council website. Support includes a range of assistive technology options to help them remain safe in their own home. These include adaptions, alarms and community support. Westminster City Council also has a handy person service for residents. 

Help to remain in your home

There are many other organisations and websites that can help you to feel safe and secure in your home as you get older. These may be charities or government funded services and they provide a range of services that you may find useful.

People First work with residents of Westminster, Kensington And Chelsea and Hammersmith And Fulham.  They support older residents to live independently and offer advice on a range of issues that can affect older people.

The Elderly Accommodation Counsel (EAC) is a national charity that aims to help older people make informed choices about meeting their housing and care needs. The EAC also has their own Housing Options for Older People website which explains ways in which older people can stay safer in their homes.

The NHS Health Check is a free web-based service that helps people aged between 40 and 74 to spot early signs of diabetes, heart disease, kidney disease, strokes and dementia.

Households who are affected by dementia can access information on making a home safe at the Alzheimer’s Society and from their Dementia Friends initiative.