Ending your tenancy

If you decide that it is time to move on and wish to end your tenancy then you need to let us know. You must write to us and give at least four weeks notice. You must also provide us with details of your new address.

There are a few important things you need to know:

  • your tenancy must end on a Monday
  • if you do not give us four weeks notice you will still be charged rent for those four weeks even if you leave the property
  • your keys must be returned to your local area office by midday on the Monday your tenancy ends
  • if you return your keys later than midday you will be charged rent until the Monday after you handed them in
  • if the Monday falls on a bank holiday then you must hand them in on Tuesday by midday
  • you must tell your utility providers that you are moving home so that they can either end or move your accounts.

We will charge you if:

  • you do not leave the property empty and we have to clear your possessions
  • you have damaged the property or failed to carry out repairs that are your responsibility
  • you have carried out alterations to the property without our permission
  • you leave anyone else living in the property after you leave
  • we have to take court action to remove anyone else from the property.

Things to remember

There are a few choices that you can make that can help you if you are thinking about moving. Of course, there are more than are listed here but we hope that a few of these may help.

  • you should try to be as flexible as possible about the area and type of property you are prepared to move to as this will increase your chances of finding a suitable swap partner when looking for a mutual exchange
  • you should make sure you know what kind of tenancy you will be taking on when you move as there are several different types of tenancy and local authorities, housing associations and private landlords will offer different tenancies
  • if you think that you may be interested in eventually buying the property that you are moving to you should check that it will be available as not all housing association homes are made available for Right to Buy and private landlords have no obligation to sell or extend a tenancy
  • removals can be expensive and should be factored into the costs of any move
  • a move can involve a change of work or school and can mean being further away from established networks of friends and family 
  • moving out of one of our homes is a permanent move.  You will not be able to return to your old home once you have ended your tenancy.