Emergency repairs

If you have an emergency repair call 0800 358 3783

This line operates 24 hours a day 7 days a week.

What is an emergency repair?

  • severe water leaks
  • total loss of water supply or electricity
  • intermittent electricity supply, sparks, bare wires
  • water entering your electrical system
  • blocked soil pipes or stacks

This emergency service operates when our offices are closed. It is in operation from 5pm to 8.30am Monday to Friday and for 24 hours a day at weekends and on public holidays. The service is available to both tenants and leaseholders.

Gas leaks

Gas leaks should be reported to the National Grid. This must be done as soon as you suspect there may be a gas-related problem.

Call the National Gas Emergency Service 24 hours a day on Freephone 0800 111 999.