We have appointed new contractors to deliver repairs works across all of our 21,000 properties in Westminster.
From 30 June repairs will be delivered by the following contractors:
• Communal electrical repairs – Oakray
• Lift repairs – Precision Lifts
• Domestic heating repairs – Morgan Sindall
• Mechanical services – GEM
From 31 August Morgan Sindall will also be taking on the general repairs and voids contract, which includes in-flat electrical repairs.
This new service will be quicker and more efficient, as well as delivering better value for money.
From 30 June if you are receiving a repair to your heating you can expect the following:
• two-hour time slots to reduce waiting times
• a text reminder the night before your repair
• a phone call to let you know when we are on our way