Privacy policy

CityWest Homes reserves the right to gather information relating to the usage of this site.

Data processing

This policy explains the website data processing practices of CityWest Homes.

In some areas of our website / MyCityWest, our online portal, we may ask you to register your name and email address. We will also collect information from you if you complete any other forms on our site or if you contact us with comments or specific requests.

If you choose to complete any of our online forms, we will not use the personal information you provide us with for marketing purposes or between CityWest Homes and Westminster City Council services unless you agree that we may do so.

We may pass your details on to third party service providers who are contracted to Westminster City Council or CityWest Homes in the course of dealing with your request. These third parties are obliged to keep your details securely, will use them only to fulfil the request and will dispose of the details when the request is complete.

Please note that in agreeing to share these details you have not forfeited your rights as prescribed under the Data Protection Act 1998 and we will continue to apply the same level of care to safeguard your privacy and use of your information across all our services. Your service entitlement from us will not be affected should you decide not to allow your data to be shared in this way or you change your mind at any time in the future.

Email messages

You may receive occasional email messages from us on matters that we consider may be of interest to you, if you have provided your email address to us for this purpose.

Information to improve our site

We collect web statistics automatically about your visit to our site. This information is used to help us follow browsing preferences on our site so that we can regularly improve our website. These statistics do not contain personal data and cannot be traced back to an individual.

Information request

Under the Data Protection Act 1998, you can make a formal request for the following information:

  • clarification that your personal data are being processed by CityWest Homes
  • a description and copies of such personal data
  • the reasons why such data are being processed
  • details of to whom they are or may be disclosed.
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